Below are some frequently asked questions with some basic help. Because of the wide variety of computer types and software used, we can't provide personalized support. However, if you do have a question or problem, you can contact our webmaster and he'll try to point you in the right direction.
1. I can't see any of the videos. What's wrong?
The videos are in Flash format and thus require the free Adobe Flash plugin to view them. Most computers will have that installed. However, if you do not, go to www.adobe.com and install their free Adobe Flash Player. If you are accessing this website through an iPad, iPhone or iPod, this site will be unavailable; these devices do not support Flash technology.
2. Can I add these videos to my website?
We provide URL links and embedding code for you to use for your website, Facebook, blog, etc. There are also links under the videos to directly link into Facebook and several other services. Please do not download videos and then add them to your website. Instead, please embed videos as quality and credit are maintained. We also ask that you credit by linking to either www.persecution.tv or www.persecution.net.
Using these videos on your website does not associate you, your organization or your website, directly or indirectly, with The Voice of the Martyrs.
3. I want to download the videos for personal use or use in my church or prayer group. Am I allowed to do that?
4. How do I download the videos?
Many of the videos have a function enabled to download them in FLV format. When you are watching the video, look just below the player and there will be a "Download" link. Click on that and a box will pop up. Right-click on the link in that box and you can "Save Target" or "Save Link" to your computer. If that option is not there, we are not able to offer the download option for that video.
5. Ok, I've downloaded a video but my media player won't play the video. Why not?
The videos on the website are in FLV format. This is the most compatible video format for website use but unfortunately, computers don't automatically come with the software to play these videos.
For a Windows-based computer, you can download one of several free FLV players or download codec files to enable Windows Media Player to view FLV format. By installing the codec, you can also enable some church presentation software, (e.g. MediaShout) to display the videos.
A simple stand-alone FLV player is available for PC or Mac. (click here).
For the more advanced PC computer user who wants to make an existing player support Flash videos, we recommend the K-Lite Codec Pack (click here).
Sorry, we can't provide support for installing the software. Please use the help available from the software providers.